Upwind Security
Upwind Security is a next-generation cloud security company that specializes in providing comprehensive protection for multi-cloud infrastructures. Their platform consolidates various security tools, offering cloud security posture management (CSPM), runtime vulnerability management, and API security, among other features. Upwind Security focuses on delivering real-time threat detection and vulnerability prioritization to enhance team efficiency and reduce organizational risks. With a strong emphasis on empowering DevOps and Security teams, Upwind Security simplifies cloud security management, offering solutions that address critical infrastructure and application security needs.
CNAPP
Technical Support Specialist
March 11
Upwind Security
Upwind Security is a next-generation cloud security company that specializes in providing comprehensive protection for multi-cloud infrastructures. Their platform consolidates various security tools, offering cloud security posture management (CSPM), runtime vulnerability management, and API security, among other features. Upwind Security focuses on delivering real-time threat detection and vulnerability prioritization to enhance team efficiency and reduce organizational risks. With a strong emphasis on empowering DevOps and Security teams, Upwind Security simplifies cloud security management, offering solutions that address critical infrastructure and application security needs.
CNAPP
📋 Description
• Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks. • Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues. • Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed. • Build strong relationships, educate customers on product features, and maintain a professional, supportive tone. • Create and update support documentation while logging all interactions in the support system. • Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.
🎯 Requirements
• 1-3 years of experience in a similar roles (Technical Support / Technical Engineer / Escalation Engineer). • Fluency in English (both written and spoken). • Experience in MySQL • Bachelor's degree in Engineering / Cyber Security, or an equivalent qualification • Experience with cloud technologies, containerization (Docker), networking, and Kubernetes. • Experience in cybersecurity, with an emphasis on cloud environments. • Ability to adapt and learn, working effectively both solo and within a team setting.
Apply NowSimilar Jobs
February 11
Specialist, Software Support at Paylocity, focusing on technical support for their applications.
February 3
Support account operations in chemicals for water-intensive industries, ensuring safety and efficiency.
December 20, 2024
Join UVeye as a Technical Support Engineer, enhancing vehicle safety with advanced inspection systems.
October 30, 2024
Provide technical support for Linux and AWS at JetRails.
October 20, 2024
DNSnetworks seeks Level 1 IT Support Technicians for North American customers.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.