Project Manager

October 20

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Valamis

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eLearning • online learning • learning management • learning analytics • integration

51 - 200 employees

📚 Education

☁️ SaaS

🏢 Enterprise

Description

• Lead and manage the new customer onboarding experience and process • Understand and document engagement requirements • Meet with internal and external stakeholders to ensure goals and requirements of customer solutions and support needs are met • Support new business initiatives • Successfully manage the Totara configuration methodology along with documentation and testing • Develop strong, trusted relationships with customers to drive NPS results • Contribute ideas and approaches to growth strategies

Requirements

• 5 plus years of experience managing customers in the learning or talent development market sector • Knowledge of current talent development market trends • Strong written & verbal communication skills • Demonstrated ability to manage customer onboarding initiatives and teams including defining scope and budget, schedules, resources, and reporting • Superior interpersonal skills • Ability to perform as a leader, team member and individually • Strong team building and collaborative skills • Ability to lead in a fast paced and demanding environment • Strong technical aptitude, organizational and presentation skills • Proven flexibility and ability to contribute to customer success and organizational goals

Benefits

• Enhanced Parental Leave • Private Health Insurance Cover • Professional Development Opportunities • Annual Wellbeing Allowance • New Joiner home working set-up allowance • Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve