Credit Processing • Debit Processing • ATM Network • Fraud & Risk Management • Recovery Solutions
1001 - 5000
November 6
Credit Processing • Debit Processing • ATM Network • Fraud & Risk Management • Recovery Solutions
1001 - 5000
• Develop and implement a comprehensive strategic plan to grow the business unit from $40M to $200M in revenue within three years. • Partner with the CEO, corporate teams, and business unit executive team to align the company’s operations with its overall business objectives. • Identify and cultivate strategic partnerships to expand market reach and enhance the company’s product offerings. • Oversee day-to-day operations, ensuring efficient and effective processes that drive profitability and scalability. • Build and manage a high-performing operations team, fostering a culture of accountability, continuous improvement, and innovation. • Develop and execute a roadmap for short-term and long-term growth, balancing immediate needs with future opportunities. • Lead the development and enhancement of the company’s product portfolio, ensuring that all products meet the highest standards of quality, compliance, and market relevance. • Work closely with the product development teams to innovate and launch new products that meet evolving customer needs and regulatory requirements. • Ensure robust product lifecycle management, from ideation to commercialization and post-launch performance. • Customer success and relationship management, overseeing teams responsible for customer relationship management, retention, and year-over-year revenue growth. • Ensure all business operations and products comply with applicable regulations, standards, and industry best practices. • Develop and manage the business unit’s budget, ensuring alignment with strategic goals and maximizing ROI. • Recruit, mentor, and develop a world-class operations team, fostering a collaborative and high-performance culture that emphasizes transparency, agility, and results.
• Bachelor’s Degree in related field or equivalent combination of education and experience required. • Master’s degree preferred. • Ten (10) years sales experience in payments industry required, with a focus on external sales required. • Five (5) years contact relationship database management experience required. • Proven experience as a COO or in a similar senior operational leadership role within the financial services industry. • Experience with banks and understands the unique culture, strategic needs, and sales strategies of banks. • Demonstrated track record of scaling a business unit or company from $40M to $200M or more in revenue. • Deep understanding of the financial services market, including knowledge of regulatory requirements, product development, and market trends. • Strong strategic planning, analytical, and financial management skills. • Exceptional leadership and team-building abilities, with a passion for developing talent and driving results. • Excellent communication, negotiation, and partnership-building skills. • Ability to thrive in a fast-paced, dynamic environment with a strong focus on execution and accountability.
• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program
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