Road Safety β’ Transportation β’ Speed Safety Cameras β’ Mobility β’ Red-Light Safety
1001 - 5000
Yesterday
πΊπΈ United States β Remote
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Support
π«π¨βπ No degree required
π½ H1B Visa Sponsor
Road Safety β’ Transportation β’ Speed Safety Cameras β’ Mobility β’ Red-Light Safety
1001 - 5000
β’ The Research Support Specialist is responsible for researching and completing tolling and violation customer service disputes for rental agency customers and assisting with client expedited requests. β’ This position also interacts with internal departments, Tolling Authorities, Issuing Authorities and Collections Agencies to bring resolution to renter disputes. β’ A successful candidate must be a self-starter, have a high degree of critical thinking, good judgment, and the ability to work collaboratively with individuals/teams in a result-oriented environment with changing priorities. β’ Research complex customer service cases, process billing adjustments, and communicate resolutions to customers and/or clients for tolls and violations. β’ Review, respond and/or resolve multi-channel written inquiries from vehicle renters and other associated agencies and businesses. β’ Prioritizing daily workload based on importance of assigned tasks. β’ Track and communicate abnormal service inquiry trends to leadership. β’ Create clear complete documentation and notes for all inquiries. β’ Assist with customer service calls when needed for service level objectives. β’ Assist with other tasks necessary.
β’ High School diploma β’ Previous experience in an administrative, research, customer service or transaction processing position 2+ years. β’ Excellent reading and comprehensive skills β’ Interpersonal written communication skills to accurately document activity in multiple systems and in proper business writing β’ Intermediate skills with Microsoft Products (including Outlook, Excel, etc.) β’ The ability to analyze data to resolve complex issues. β’ Demonstrates high sense of urgency and personal initiative related to customer service and problem resolution. β’ The ability to multi-task and thrive under pressure in a team environment. β’ Executes all duties with follow-through and professionalism, demonstrating a high level of business ethics.
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1001 - 5000
Work remotely to provide customer service support for TruBridge Contact Center with healthcare billing.
Yesterday
1001 - 5000
Assist clients by providing contact center support for TruBridge as a Customer Service Provider.
Yesterday
1001 - 5000
Join a remote team to assist patients with their medical statements and payment resolutions for a healthcare software company.
Yesterday
501 - 1000
Manage client inquiries for AnewHealth, a pharmacy care management company, as a Customer Support Specialist. Provide timely support and exceptional customer service via phone.
πΊπΈ United States β Remote
π° Private Equity Round on 2016-03
β° Full Time
π’ Junior
π Customer Support
Yesterday
11 - 50
Join BodySpecβs remote team as a Customer Support Representative, assisting clients with health-related inquiries and DEXA scans.