Remote Customer Support Representative

Yesterday

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Logo of BodySpec

BodySpec

Body Fat Testing β€’ Body Composition Assessments β€’ Athlete Testing β€’ Fitness Testing β€’ Biometric Data

11 - 50

Description

β€’ Handle daily phone, chat, and email customer service requests originating from customers and teammates. β€’ Communicate promptly and effectively. β€’ Answer basic client questions about nutrition, health, fitness, and the DEXA technology. β€’ Assist event and support teams with outbound customer communications regarding service logistics, as well as internal triaging of issues.

Requirements

β€’ This is a 5-day a week fully remote position. β€’ Previous, extensive Customer Service experience required. β€’ Passion for health/ wellness is a must!

Benefits

β€’ Sick leave β€’ Paid time off β€’ Health, dental, and vision insurance β€’ 401k β€’ Company-wide peer bonus program, where cash bonuses are distributed in recognition of excellent team support β€’ Employee assistance program β€’ Regular virtual social events

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