Customer Service Consultant

Yesterday

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Logo of CVS Health

CVS Health

Retail β€’ Pharmacy Benefits Management β€’ Health Insurance β€’ Health Care β€’ Pharmacy

10,000+

Description

β€’ Conduct research with life sciences companies to evaluate therapeutic performance. β€’ Assist participants with study enrollment and survey completion via calls. β€’ Work from home with specific operational hours and training requirements.

Requirements

β€’ 2 years in a high-volume call center customer service role. β€’ Basic computer proficiency and troubleshooting. β€’ Proficient with Microsoft Outlook and Teams. β€’ Basic alpha-numeric data entry skills with attention to accuracy. β€’ Effective organizational skills and ability to prioritize a fluctuating workload. β€’ Ability to manage multiple software systems during documentation.

Benefits

β€’ Full range of medical, dental, and vision benefits. β€’ 401(k) retirement savings plan available. β€’ Employee Stock Purchase Plan offered. β€’ Fully-paid term life insurance plan provided. β€’ Short-term and long-term disability benefits available. β€’ Paid Time Off (PTO) and vacation pay offered. β€’ Paid holidays throughout the year.

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