Sales Support Specialist

September 19

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Accounts Receivable Automation • Electronic Invoicing Payment & Presentment (EIPP) • EFT • PCI • SaaS

201 - 500

💰 $4M Post-IPO Debt on 2019-11

Description

• Handle data and information: Preside over merchant information for underwriting by inputting and transferring data. • Teamwork: Assist with additional processes and round-robin tasks necessary to fulfill the Sales Support role. • Documentation and Training: Assist with documenting current processes and keeping current documents up to date. • Connect teams and partners: Build and maintain relationships with processors, partners, merchants and co-workers. • Support the customer lifecycle: Working closely with our merchants and internal partners to support them during the application and underwriting processes. • Provide thought leadership: Educate stakeholders on best practices and coach the team. • Fill the gaps: Assist teammates with assigned work when time permits. • Stay up to date: Stay informed on internal matters and industry-related changes.

Requirements

• Strategic thinking: Ability to think on your feet and ask the right questions. • Follow through: Get things done! Motivated, driven and know how to prioritize. • Collaboration: Communicate effectively with anyone in an organization, be it the receptionist or the CEO. • Agility: Love solving problems! There is not a challenge that doesn’t make you want to dig in and figure it out. • Data fluency: You pay attention to the details. • Platform/tools expertise: Expert knowledge of platforms such as Salesforce and Microsoft Office.