Versapay
Versapay is a company offering a collaborative accounts receivable (AR) network designed for industry-leading AR automation and B2B payment solutions. The platform provides tools to automate AR tasks, manage cash applications, and facilitate B2B payments across channels, integrating with ERP systems like Microsoft Dynamics, NetSuite, and Sage Intacct. Versapay's solutions help teams collaborate effectively over the cloud, reducing manual processing and improving cash flow. The company focuses on simplifying the invoice-to-cash process using artificial intelligence, enhancing customer experience with easy-to-use portals, and offering comprehensive digital payment methods. Versapay also supports large-scale B2B transactions worldwide, promoting efficiency and environmental benefits through digital invoicing.
Accounts Receivable Automation • Electronic Invoicing Payment & Presentment (EIPP) • EFT • PCI • SaaS
Senior Technical Support Specialist
March 14
Versapay
Versapay is a company offering a collaborative accounts receivable (AR) network designed for industry-leading AR automation and B2B payment solutions. The platform provides tools to automate AR tasks, manage cash applications, and facilitate B2B payments across channels, integrating with ERP systems like Microsoft Dynamics, NetSuite, and Sage Intacct. Versapay's solutions help teams collaborate effectively over the cloud, reducing manual processing and improving cash flow. The company focuses on simplifying the invoice-to-cash process using artificial intelligence, enhancing customer experience with easy-to-use portals, and offering comprehensive digital payment methods. Versapay also supports large-scale B2B transactions worldwide, promoting efficiency and environmental benefits through digital invoicing.
Accounts Receivable Automation • Electronic Invoicing Payment & Presentment (EIPP) • EFT • PCI • SaaS
📋 Description
• Our product helps companies manage mission-critical functions like accounts receivable (AR), payments, cash applications, cash flow, and more. • Serve as the primary point of contact for customers within the Customer Care group, handling issues related to security risk and financial reviews. • Manage tasks such as annual financial reviews, funding holds, ACH rejects, TIN mismatches, and authorization testing incidents. • Support customer retention, assist partners, and take on other assigned duties. • Build strong, empathetic connections with customers to demonstrate commitment to their success. • Ensure smooth operations through direct impact on financial processes.
🎯 Requirements
• At least 3 years of experience in merchant services or credit card processing • Strong understanding of AR processes, accounting, SQL, payment processing, ERP systems (NetSuite, Microsoft, Sage Intacct), billing, AR/AP, backend processor systems, Salesforce, and gateways • Experience in financial services, payments, or the retail/merchant industry is a must
🏖️ Benefits
• Inclusive and accessible environment • Equal opportunity employer • Support for recruitment/interview accommodations
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