Strategic Partnerships Manager

July 25

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VGS

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The World's Largest Cloud-Based Tokenization Solution

Data Security • PCI Compliance • Payments • Payments Infrastructure • Tokenization

201 - 500

Description

• Manage a book of business / portfolio consisting of approximately 20 accounts. • Develop and execute customized account strategy, objectives and plans to increase revenue and market share for select strategic partner accounts. • Jointly lead the account and relationship management and sales plan for the account, ensuring that the client’s business objectives are met. • Lead the development, negotiation and signing of proposals by working with various internal stakeholders, including Legal, Marketing, Product, Strategy, and Technology, and building relationships with strategic partner executives. • Drive immediate onboarding activities such as integrations and training for new partners by working closely with VGS implementation teams. • Own and nurture relationships with our larger partners, which includes, but is not limited to: increasing adoption/utilization, ensuring retention, working collaboratively to expand revenue, and monitoring satisfaction. • Establish a partnership with customers in order to build Account Plans, defining critical goals, or other key performance indicators and aid in achieving their goals. • Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our solution and services. • Represent the voice of the customer across the organization to inform our sales process and product roadmap. • Identify opportunities for customers to be brand champions and advocates, build testimonials, case studies, etc. • Assist in workshops to help customers leverage the full value of VGS solution.

Requirements

• Minimum 3+ years of customer-facing experience, mainly as a Product / Strategic Partnerships, Management Consultant, Business Development, Startup Enterprise Sales, etc. (Preferably in prior fintech or payments industry roles). • An understanding and strategic curiosity for payments products and partnerships. • Grit/tenacity to overcome partner challenges in ambiguous environments and a willingness to learn and ask strategic questions. • Experience growing an existing account base, comfortable with pitching new products and negotiating. • Prior experience increasing satisfaction, driving adoption, retention, and revenue expansions. • Experience working with complex, multi-divisional, multi-geographical customers. • Experience driving process improvement and building new processes in a startup environment. • Strong leadership, organization, project management, presentation skills, and a bias for action. • A high degree of empathy, impressive executive presence, and communication abilities. • Experience working cross-functionally with Sales, Product, Marketing, Engineering and more. • Out of the box thinker that thrives in a fast paced startup environment. • BA/BS or higher education above is preferred.