Customer Success Manager - Pharma

22 hours ago

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Description

• Manage and grow large-scale accounts (6 and 7 figure) within the pharmaceutical sector. • Develop and implement effective marketing strategies, including social media and search engine marketing. • Comfortable with data analysis and reporting; able to create pivot tables in Excel, explain control groups, and demonstrate ROI. • Effectively communicate with key stakeholders across business, technology, and data sectors. • Collaborate with internal teams to define project milestones and quarterback initiatives. • Apply a solution-oriented, consultative approach to problem-solving. • Thrive in a startup environment, demonstrating agility and excellence in chaotic situations.

Requirements

• Proven track record as an accomplished customer success professional • Experience managing large accounts in the pharmaceutical sector • Strong understanding of marketing strategy and implementation • Data and reporting proficiency • Excellent communication skills, capable of engaging with a variety of stakeholders • Ability to work well in a fast-paced, startup-like environment

Benefits

• Competitive salary • Stock plans • Flexible PTO policy • Generous contribution to the medical coverage • Competitive 401K plan with a 5% matching contribution