Customer Success Manager
12 hours ago
Description
• Manage and nurture relationships with Vi Engage wellness and healthcare accounts • Communicate with senior customer audiences and distill the Vi Value Proposition • Serve as the voice of the customer, collaborating with cross-functional teams • Leverage technology and data analytics to improve account performance • Conduct ROI analysis to demonstrate value • Manage accounts with yearly revenue of $500k or more • Apply a consultative approach to problem-solving
Requirements
• 4-7 years of experience in customer success or consulting roles • Experience managing high-value accounts with annual revenue of $500,000 or more • Entrepreneurial problem solver • Proven experience as an individual contributor in a team setting • Strong technical proficiency, particularly in data analytics and Excel • Excellent communication skills, capable of engaging effectively with various stakeholders • Data Savvy and ROI Centric • Education and/or work background in technical, analytical, or engineering fields
Benefits
• Competitive salary • Stock plans • Flexible PTO policy • Generous contribution to medical coverage • Competitive 401K plan with 5% matching contribution
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🇺🇸 United States – Remote
💰 $20M Debt Financing on 2023-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
🗽 H1B Visa Sponsor
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