Customer Success Manager

20 hours ago

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Description

• Oversee mid-size fitness accounts and large health plans • Manage and nurture relationships with wellness and healthcare accounts • Communicate with C-level stakeholders at large enterprises • Serve as voice of the customer collaborating with cross-functional teams • Leverage technology and data analytics to improve account performance • Conduct ROI analysis to demonstrate value • Manage accounts with yearly revenue of $500k or more • Apply consultative approach to problem-solving

Requirements

• 4-7 years of experience in customer success or consulting roles • Experience managing high-value accounts with annual revenue of $500,000 or more • Entrepreneurial problem solver • Proven experience as an individual contributor in a team setting • Strong technical proficiency, particularly in data analytics and Excel • Excellent communication skills • Data savvy and ROI centric • Education and/or work background in technical, analytical, or engineering fields

Benefits

• Competitive salary • Stock plans • Flexible PTO policy • Generous contribution to medical coverage • Competitive 401K plan with 5% matching contribution