Customer Success Manager

20 hours ago

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Description

β€’ Oversee mid-size fitness accounts and large health plans β€’ Manage and nurture relationships with wellness and healthcare accounts β€’ Communicate with C-level stakeholders at large enterprises β€’ Serve as voice of the customer collaborating with cross-functional teams β€’ Leverage technology and data analytics to improve account performance β€’ Conduct ROI analysis to demonstrate value β€’ Manage accounts with yearly revenue of $500k or more β€’ Apply consultative approach to problem-solving

Requirements

β€’ 4-7 years of experience in customer success or consulting roles β€’ Experience managing high-value accounts with annual revenue of $500,000 or more β€’ Entrepreneurial problem solver β€’ Proven experience as an individual contributor in a team setting β€’ Strong technical proficiency, particularly in data analytics and Excel β€’ Excellent communication skills β€’ Data savvy and ROI centric β€’ Education and/or work background in technical, analytical, or engineering fields

Benefits

β€’ Competitive salary β€’ Stock plans β€’ Flexible PTO policy β€’ Generous contribution to medical coverage β€’ Competitive 401K plan with 5% matching contribution

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