Service Desk Administrator

October 31

Apply Now
Logo of VirtualStaff365

VirtualStaff365

Virtual Assistants • Outsourcing • Offshoring • Virtual Staff • BPO

51 - 200

Description

•Our client is a boutique AWS-centric, cloud-based services provider which provides solutions that help dynamic modern, businesses and franchises with a global outlook to meet their goals. •They are now seeking a detail-oriented Service Desk Administrator to support their growing operations. •Provide direct administrative support to the CEO •Manage team calendar, including holidays, leave, and appointments •Handle general administrative duties and record-keeping •Maintain accurate documentation and records •Perform data entry for various projects •Handle incoming calls and create support tickets •Create and update technical documentation and how-to guides •Maintain project administration in Asana •Process customer-related documentation •Assist with service desk operations as needed

Requirements

•Proven experience as an Executive Assistant or similar administrative role •Strong attention to detail and organisational skills •Excellent phone manners and communication skills •Experience with Microsoft Office suite •Ability to work independently and as part of a team •Strong written communication skills •Proactive approach to tasks •Experience with Confluence (highly desired) •Technical writing experience •Asana project management software experience •Adobe Acrobat Professional knowledge •Previous helpdesk or customer support experience

Benefits

•Permanent work-from-home set-up •Dayshift (Australian business hours) •Full-time job •HMO •Paid leaves •Christmas Bonus equivalent to 1 month's wage (pro-rata)

Apply Now

Similar Jobs

October 28

Sophos

1001 - 5000

Oversee global rebate programs as part of Sophos' channel initiatives.

🇵🇭 Philippines – Remote

💰 Post-IPO Equity on 2021-08

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

September 26

Aprio

1001 - 5000

Help clients support their accounting solution at a CPA firm.

🇵🇭 Philippines – Remote

💰 Debt Financing on 2018-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

September 15

Experienced Workday Administrator for LanguageLine's integration and support services.

Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@remoterocketship.com