Virtual E-commerce Specialist

3 days ago

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Virtual Teammate

Remote Staffing β€’ Virtual Assistant β€’ Value Creation β€’ staffing

11 - 50

Description

β€’ Support e-commerce operations by managing product listings and handling customer inquiries. β€’ Assist with creating, updating, and optimizing product listings across e-commerce platforms (e.g., Shopify, Amazon). β€’ Manage and respond to customer inquiries in a timely, professional manner to ensure customer satisfaction. β€’ Process orders, track shipments, and handle returns or exchanges to support seamless order fulfillment. β€’ Conduct regular audits to ensure product listings are accurate, well-described, and visually appealing. β€’ Collaborate with the marketing team to implement promotional campaigns and update product information. β€’ Monitor inventory levels and coordinate restocking with the warehouse or suppliers. β€’ Analyze product performance and provide insights to improve sales and enhance customer experience. β€’ Assist in generating weekly and monthly reports on sales, inventory, and customer feedback.

Requirements

β€’ Proficiency in e-commerce platforms (e.g., Shopify, Amazon, WooCommerce) and understanding of online retail. β€’ Excellent written communication skills to handle customer support and product descriptions effectively. β€’ High attention to detail for accurate order processing and inventory management. β€’ Ability to multitask and prioritize tasks to meet deadlines in a fast-paced environment. β€’ Strong analytical skills for tracking and optimizing product performance. β€’ Self-motivated and able to work independently in a remote setting. β€’ Basic knowledge of SEO and digital marketing practices is a plus.

Benefits

β€’ Lightning Fast Hiring Process: Get started quickly with a simplified recruitment - endorsement process. β€’ Dedicated and Engaged Support: Our hands-on team is committed to giving you personalized assistance and unwavering support from start to finish. β€’ Dynamic Scalability: Opportunities to grow and adapt with us. We do not operate by hierarchy but through teamwork and we support each other to achieve great things together.

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