Audit Operations Team Lead - Release of Information Audit Processing

2 days ago

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Vital Records Control (VRC)

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Records and Information Management • Records Storage • Enterprise Content Management • Document Scanning • Cloud Document Management

1001 - 5000

Description

• The Audit Team Operations Lead is responsible for providing exceptional client and customer service while serving as a knowledge expert for the Audit Processing staff. • Involves frontline people management, training, and ensuring that all processes adhere to established guidelines. • Supports the Operations Manager in all regions across Vital Chart, ensuring efficient workflows, maintaining productivity, and fostering a positive work environment. • Assisting leadership with departmental or regional projects and participating in the new hire process, client meetings, and staff development.

Requirements

• 1-2 years of experience in Health Information Management or Release of Information (ROI). • Strong understanding of HIPAA standards and the ability to handle sensitive medical records in compliance with regulations. • Demonstrated leadership philosophy focused on servant leadership and team support. • Experience in remote team management, with the ability to maintain team morale and productivity in a virtual environment. • Skilled in presenting to leadership, clients, and team members, both via video conferencing and in person. • Detail-oriented and committed to delivering accurate, compliant medical record information. • Proficiency in Power BI, Microsoft Office Suite, and experience with various Electronic Medical Record (EMR) systems. • Experience with diverse EMR systems. • Previous experience in a production/metrics-based work environment. • Proven ability to build teams and foster career growth for individuals.