Technical Implementation Consultant

October 17

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Voya Financial

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Retirement • Investments • Insurance

5001 - 10000

Description

• An Technical Implementation Consultant is responsible for supporting Benefitfocus business partners as they work with clients to gather data integration requirements and deliver solutions that meet their data integration needs. • This Consultant will work in conjunction with a Benefitfocus System Integrator partner and employers or carrier customers during an implementation or with existing customers when they encounter business events that may require changes to how data is exchanged with Benefitfocus. • The Consultant will become familiar with Benefitfocus and industry standard and custom data integration approaches. • A critical component to a successful implementation of the Benefitfocus Platform is ensuring on-time and high-quality data integration. • The Consultant will be working with business partners and customers (Human Resource, Benefits representatives, and leaders) to understand their business and technical requirements. • The Consultant will then work with Benefitfocus Engineering teams to relay customer requirements allowing the appropriate solutions to be developed. • The consultant will finally coordinate a testing effort with the Benefitfocus System Integrator team, customer, and multiple internal departments to fully test the developed solutions and transition them to a production team. • This position requires a self-motivated, customer-focused professional with strong follow-through. • It also requires a strong technical aptitude to relay business requirements to technical software engineers.

Requirements

• 5+ years of experience in software development and implementation environment • 3+ years employee benefits, billing, human resource generalist, or software/platform consulting experience with a client-facing aspect • Experience with systems integration and field-level interface design is desired • Knowledge of 834, HR-XML, APIs including SOAP & REST services, SSOs, and other EDI formats • Strong understanding of project implementation methodology and techniques • Ability to learn technology quickly through instruction, collaboration, and self-learning • Drive for data accuracy and completeness • Excellent written and verbal communication skills • Strong planning, scheduling, and organization skills • Strong requirements capturing ability • Strong knowledge of multiple software applications • Ability to multitask competing priorities in a fast-paced results-based environment.

Benefits

• Health, dental, vision and life insurance plans • 401(k) Savings plan – with generous company matching contributions (up to 6%) • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. • Paid volunteer time — 40 hours per calendar year