Vozy is a company that develops solutions for enhancing customer service experiences through the use of generative AI-powered virtual agents. Their offerings, such as Lili Resolve, Lili Assist, and Lili Analyze, help improve first-contact resolutions, synchronize virtual and human interactions, and analyze customer conversations to uncover trends and improve service quality. Vozy's platform is designed to streamline operations, boost productivity, and provide insights for better business decisions. The company is also committed to information security, holding certifications like ISO 27001, ISO 27017, and ISO 27018, demonstrating compliance with international cybersecurity standards.
Artificial intelligence • Customer service technology • Machine learning • Customer experience • automation
December 9, 2024
Vozy is a company that develops solutions for enhancing customer service experiences through the use of generative AI-powered virtual agents. Their offerings, such as Lili Resolve, Lili Assist, and Lili Analyze, help improve first-contact resolutions, synchronize virtual and human interactions, and analyze customer conversations to uncover trends and improve service quality. Vozy's platform is designed to streamline operations, boost productivity, and provide insights for better business decisions. The company is also committed to information security, holding certifications like ISO 27001, ISO 27017, and ISO 27018, demonstrating compliance with international cybersecurity standards.
Artificial intelligence • Customer service technology • Machine learning • Customer experience • automation
• Generate and pre-qualify leads. • Explore new clients through cold calls, emails, prospecting tools (sales navigator, snovio, findthatlead, hunter and rockereach). • Present our company to potential clients. • Identify customer needs and suggest suitable products / services. • Customize product solutions to increase customer satisfaction. • Build long-term trusting relationships with clients. • Proactively search for new business opportunities in the market. • Set up meetings or calls between (potential) clients and account executives. • Inform the Business Development Manager about the results of goals (weekly / monthly / quarterly).
• Proven work experience as a business development representative, sales account executive, or similar positions. • Excellent English skills – both written & verbal. • Hands-on experience with multiple sales techniques (including cold calling). • History of achievement of goals. • Experience with CRM software. • Familiarity with MS Excel (analysis of spreadsheets and graphs). • Bachelor's degree in marketing, business administration or relevant field. • Excellent communication and negotiation skills. • Ability to make attractive presentations.
• Remote work 100% (contractor). • Paid Health insurance. • 20 vacation days. • Day off to celebrate your birthday. • 20 annual public holidays. • 10 days off to take care of you. • 10 days disability. • Maternity / Paternity leave. • Co - work. • Platzi license to keep learning and growing. • Happy hour bonus. • Annual office supplies voucher. • Referral bonus. • Stock Options.
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