Director of Client Success

October 18

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Voice Systems Engineering

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51 - 200 employees

🏪 Marketplace

🧘 Wellness

Description

• Director of Advisor Management to drive integration of advisor engagement, satisfaction, and business success. • Develop and implement monetization strategy for advisors. • Foster a positive environment and monitor advisor activities for compliance. • Analyze supply and demand to ensure optimal platform performance. • Conduct in-depth analysis of advisor metrics to inform strategic decisions. • Drive advisor performance through education and coaching programs.

Requirements

• 7 or more years’ proven experience in a leadership role, with direct management of advisor or client teams • Significant experience in advisor management, client services, or a similar role, preferably within a platform or marketplace environment • Deep experience overseeing product features and enhancements, particularly those relevant to advisor or client platforms • Strong ability to develop and implement strategic and operational objectives • Proficiency in analyzing performance metrics and making data-driven decisions • Excellent leadership and communication skills, with the ability to inspire and motivate a team • Collaborative and cross-functional mindset, with the ability to work effectively with a diverse range of stakeholders • Bachelor’s degree in Business Administration, Management, Marketing, or a related field • An MBA or relevant advanced degree is highly desirable

Benefits

• Unlimited vacation policy • Flexible work schedule • Comprehensive insurance programs including medical, dental, vision, and life • Wellness wallet to reimburse gym memberships, workout equipment, mindfulness apps, healthy food boxes, ergonomic workspace tools, and more • Tuition reimbursement program • 401k match and access to expert financial advice