Senior Director - Managed Vision Care

22 hours ago

🇺🇸 United States – Remote

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $188.1k - $215k / year

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

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Warby Parker

WebsiteLinkedInAll Job Openings

optician • retail • fashion • optometry • customer service

1001 - 5000 employees

Founded 2010

🛒 Retail

👥 B2C

🌍 Social Impact

Description

• Warby Parker is looking for a Senior Director of Managed Vision Care (MVC) to grow our managed vision care business and support continuous improvement to our process and operations. • This role will be responsible for our MVC business and serve as the subject matter expert within the organization to develop best practices for serving customers with vision benefits. • You’ll establish strategy and priorities, manage insurance financial performance, serve as senior point of contact for existing and new MVC partners, and collaborate with cross-functional partners across all aspects of our business to ensure we deliver an amazing customer experience and achieve our performance goals. • In this role, you’ll oversee our cross-functional insurance team and drive strategy to expand and improve our MVC business. • Establish and manage payor relationships, leading contract negotiations and business reviews. • Develop a strategy to continue expanding our insurance business through existing and new payor relationships (and, as applicable, directly with employers). • Manage plan set-up, driven by both internal and external changes in product offering. • Drive process improvements to achieve better customer experiences and financial results by supporting a cross-functional team to prioritize and execute on best practices. • Partner with our Retail and Customer Experience teams to create trainings and operating procedures that support our insurance customers. • Establish internal controls, performance standards, and KPIs for the core insurance operations. • Partner with the Finance and Strategy teams to develop, analyze, and trend insurance financial reports for management and executive-level officers.

Requirements

• Backed by 11+ years of experience in vision insurance or health insurance • An inspiring leader that has proven to drive collaboration and results in cross-functional projects and initiatives • A proactive, inquisitive self-starter who's eager to learn • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Benefits

• Health, vision, and dental insurance • Life and AD&D Insurance • Flexible vacation policy • Paid Holidays • Retirement savings plan with a company match • Parental leave (non-birthing parents included) • Short-term disability • Employee Assistance Program (EAP) • Bereavement Support • Education Reimbursement • Free eyewear • And more (just ask!)