Inside Sales Representative

April 15

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Watts Water Technologies

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Watts Water Technologies is a global leader in designing and manufacturing water technology solutions. The company offers a wide range of products related to plumbing and flow control, water quality and rainwater harvesting, drainage, HVAC, and hot water systems. Watts is committed to sustainability and innovation, providing intelligent solutions such as sensing technology and IoT-connected products to enhance water management and conservation. Their extensive product line includes automatic control valves, gas connection systems, boilers, hydronic heating solutions, and more. Operating with a focus on safety, regulation compliance, and customer service, Watts Water Technologies serves various industrial sectors and is recognized for its commitment to environmental sustainability.

Plumbing • HVAC • Water Quality • Gas • Conditioning

5001 - 10000 employees

Founded 1874

🔧 Hardware

⚡ Energy

📋 Description

• Respond to inbound sales inquiries via phone, email, chat, or other channels, qualifying and prioritizing leads based on their potential to convert. • Proactively generate new leads through research, outreach, and targeted engagement strategies. • Identify and qualify leads to assess their potential and readiness to engage in the sales process. • Engage with prospective customers to understand their needs, provide detailed product/service information, and address any questions or concerns. • Utilize consultative selling techniques to convert leads into sales, identifying opportunities to upsell or cross-sell additional offerings. • Maintain an in-depth understanding of the company's products/services, including features, benefits, and competitive advantages, to effectively communicate with customers. • Accurately log customer interactions, sales activities, and follow-ups in the CRM system. • Manage leads through the sales pipeline, ensuring timely follow-up and conversion. • Collaborate with marketing and customer service teams to deliver a seamless and consistent customer experience. • Meet or exceed individual sales targets and contribute to overall team goals. • Monitor and report on key performance indicators (KPIs) related to sales activities. • Provide post-sale follow-up to ensure customer satisfaction, addressing any issues or concerns promptly.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred, but not required • 1+ years in a sales role, ideally in an inbound sales environment • Experience in a similar industry is a plus • Proven ability to manage customer interactions and convert inquiries into sales • Strong understanding of product/service features and benefits • Consistent history of meeting or exceeding sales targets and performance metrics • Proficiency with CRM systems and ability to maintain accurate records • A focus on customer satisfaction

🏖️ Benefits

• Competitive compensation based on your skills, qualifications and experience • Comprehensive medical and dental coverage, retirement benefits • Family building benefits, including paid maternity/paternity leave • 10 paid holidays and Paid Time Off • Continued professional development opportunities and educational reimbursement • Additional perks such as fitness reimbursements and employee discount programs