Inside Sales Representative

December 31, 2024

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Watts Water Technologies

WebsiteLinkedInAll Job Openings

Plumbing • HVAC • Water Quality • Gas • Conditioning

5001 - 10000 employees

Founded 1874

🔧 Hardware

⚡ Energy

Description

• Manage incoming sales inquiries, identifying new opportunities, and converting prospects into satisfied customers • Respond to inbound sales inquiries via phone, email, chat, or other channels • Engage with prospective customers to understand their needs, provide detailed product/service information • Utilize consultative selling techniques to convert leads into sales • Maintain an in-depth understanding of the company's products/services • Accurately log customer interactions, sales activities, and follow-ups in the CRM system • Manage leads through the sales pipeline, ensuring timely follow-up and conversion • Collaborate with marketing and customer service teams to deliver a seamless and consistent customer experience • Meet or exceed individual sales targets and contribute to overall team goals • Monitor and report on key performance indicators (KPIs) related to sales activities • Provide post-sale follow-up to ensure customer satisfaction

Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred, but not required • 1+ years in a sales role, ideally in an inbound sales environment • Experience in a similar industry is a plus • Proven ability to manage customer interactions and convert inquiries into sales • Strong understanding of product/service features and benefits • Consistent history of meeting or exceeding sales targets and performance metrics • Proficiency with CRM systems and ability to maintain accurate records • A focus on customer satisfaction

Benefits

• Competitive compensation based on your skills, qualifications and experience • Comprehensive medical and dental coverage, retirement benefits • Family building benefits, including paid maternity/paternity leave • 10 paid holidays and Paid Time Off • Continued professional development opportunities and educational reimbursement • Additional perks such as fitness reimbursements and employee discount programs