Technical Sales Engineer - North America

18 hours ago

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Description

• Conduct technical presentations and product demonstrations to showcase the capabilities of our UC platform to prospective clients • Act as a subject matter expert on our software solutions, providing in-depth technical knowledge and answering technical questions from prospects and customers • Collaborate with the sales team to understand customer requirements and develop customized solutions to meet their needs • Work closely with the product development team to stay updated on product enhancements and new features, and provide feedback from the field to inform future product roadmap decisions • Assist with the preparation of proposals, RFP responses, and technical documentation to support the sales process • Deliver training sessions and workshops to onboard new clients and ensure successful implementation and adoption of our software solutions • Provide post-sales support and technical assistance to customers as needed, including troubleshooting technical issues and addressing product-related inquiries

Requirements

• 5+ years of technical sales engineer for customers Unified Communication companies industries. • Proven experience (5+ years) in a technical sales or solutions engineering role in the unified communication software industry. • Experience at the following UC software editors is a real plus: biCom, Sangoma, CoreDial Phone System, Crexendo (ex Netsapiens), RingLogix, LogMeIn GoToConnect, Shoretel • Good knowledge of CRM such as Hubspot • French language skills is a plus • Bachelor’s level degree in Computer Science or an engineering, mathematics, or another quantitative field • Ability to travel as needed (incl. abroad)

Benefits

• Healthcare Insurance and Leave • Short and Long Term Disability Insurance • Life and Accidental Death & Dismemberment Insurance • Retirement Savings Plan • 4 weeks of vacations & 5 sick leave days • Virtual onboarding, Hackathon on a global basis! • Fun culture with a big opportunity to make an impact on our growing global team