Archer
Archer is an organization that specializes in online live chat solutions, providing chat input and messaging interfaces for customer support. They offer seamless communication tools that help businesses interact with their customers in real-time through trusted and reliable chat systems.
branding • creative development • digital marketing • public relations • media planning
Retention Specialist
November 4, 2024
🇺🇸 United States – Remote
💵 $50k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
Archer
Archer is an organization that specializes in online live chat solutions, providing chat input and messaging interfaces for customer support. They offer seamless communication tools that help businesses interact with their customers in real-time through trusted and reliable chat systems.
branding • creative development • digital marketing • public relations • media planning
📋 Description
• Archer Education partners with colleges to enhance digital enrollment marketing. • The Retention Specialist I helps students achieve academic goals. • Role includes supporting students and overcoming educational obstacles. • Engage students through calls, texts, and emails. • Document all student interaction activities.
🎯 Requirements
• General knowledge of the college admissions and registration process • Ability to establish rapport and build relationships with students • Persistence and passion for education • Proven track record of achieving measurable results • Excellent verbal and written communication skills • Creative problem-solving skills to overcome obstacles • Basic computer and Excel skills
🏖️ Benefits
• Medical, dental and vision plans • Paid time off and sick days • 401k plans with 4% match • Up to 12 weeks of parental leave, 6 weeks paid • Up to $5,250 per year in tuition reimbursement • Flexible working environment
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