Retention Specialist
November 4
🇺🇸 United States – Remote
💵 $50k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
Description
• Archer Education partners with colleges to enhance digital enrollment marketing. • The Retention Specialist I helps students achieve academic goals. • Role includes supporting students and overcoming educational obstacles. • Engage students through calls, texts, and emails. • Document all student interaction activities.
Requirements
• General knowledge of the college admissions and registration process • Ability to establish rapport and build relationships with students • Persistence and passion for education • Proven track record of achieving measurable results • Excellent verbal and written communication skills • Creative problem-solving skills to overcome obstacles • Basic computer and Excel skills
Benefits
• Medical, dental and vision plans • Paid time off and sick days • 401k plans with 4% match • Up to 12 weeks of parental leave, 6 weeks paid • Up to $5,250 per year in tuition reimbursement • Flexible working environment
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