Director of Operations

December 31, 2024

🇺🇸 United States – Remote

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

⚜️ Louisiana – Remote

Although this job is listed in Louisiana, this company may be open to hiring remote in other states.

+3 more states

🏈 Alabama – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

Apply Now

Receive Emails with Similar Jobs

Everise

WebsiteLinkedInAll Job Openings

Healthcare • Business Process Outsourcing • Customer Service • Customer Experience

10,000+ employees

🤝 B2B

🏢 Enterprise

⚕️ Healthcare Insurance

Description

• Monitor, track, and evaluate Operation’s performance based on pre-determined Key Performance Indicators (KPIs) and provide personal ongoing support and feedback to Managers to ensure all client deliverables are met and Everise standards are adhered to • Be a regular presence on the production floor and actively interact with Managers, supervisors, and associates to ensure that they are engaged in productive work and that systems are functioning properly • Create an environment that makes Everise an employer of choice in the local market • Manage functional direct and dotted-line areas to include Human Resources, Recruitment, Training, Quality, Technology, Facilities, and Security to ensure that local expectations are clear and deliverables are met • Coordinate with Functional Heads to ensure that underperforming Managers meet expectations through the creation and implementation of written action plans • Responsible for upward and downward communication both internally and as required to the client • Participate in associate and supervisor selection and interviewing process • Interact with clients demonstrating engaged leadership and detail orientation

Requirements

• Positive • Employee and Customer-centric • Achievement Oriented • Self-driven • Energetic and Enthusiastic • Ability to work under high pressure • Quick thinker and an effective manager • Excellent interpersonal and communication skills • Must have managerial, operational, and administrative experience • Integrity and drive • Strong ability to multitask • Bachelors/Post Graduate Degree