Operations Manager - Property and Casualty Adjuster

2 days ago

🇺🇸 United States – Remote

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

⚜️ Louisiana – Remote

Although this job is listed in Louisiana, this company may be open to hiring remote in other states.

+3 more states

🏈 Alabama – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Everise

WebsiteLinkedInAll Job Openings

Healthcare • Business Process Outsourcing • Customer Service • Customer Experience

10,000+ employees

🤝 B2B

🏢 Enterprise

⚕️ Healthcare Insurance

Description

• The Manager - Operations is responsible for the daily oversight and management of a team of supervisors charged with achieving client deliverables through high performance teams of customer care representatives. • The Manager’s role is that of coach while holding his or her team accountable to ensure that agents meet or exceed the standards set forth by Everise and the client. • The Manager also has significant client facing interaction.

Requirements

• Bachelor’s degree in related field from a four-year college or university or five years leadership experience preferably in a call center environment or equivalent combination of education and experience • Proficiency with various Windows programs, including Microsoft Word, Excel, PowerPoint and Outlook • Excellent oral and written communication skills • Strong organizational and interpersonal skills • Schedule flexibility • Analytical and problem-solving skills • Strong ability to multitask • Ability to function in a fast paced environment • Dependability regarding completion of assignments and attendance