Senior Customer Success Manager
November 22
Description
• The world’s leading student loyalty network and accredited ‘Great Place To Work’, Pion produces award-winning technology for the biggest retailers on the planet, connecting them with the youth market. • We’re always innovating to offer new solutions that satisfy our consumers, drive ROI for our clients and create an empowering workplace for our employees. • Accountability plays a big role in our company values, and we’re totally honest, open and transparent about our Equity, Diversity and Inclusion efforts. • We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria. • If you need any adjustments to support you with your application, just drop us an email at talent@wearepion.com.
Requirements
• Previous experience within a B2B Customer Success role. • Team management experience. • Comfortable with using data to make informed decisions. • Clear and effective communication, between stakeholders internally and externally. • Comfortable working to team targets and OKRs. • Strong commercial awareness.
Benefits
• Competitive salary. • Unlimited holiday. We strongly believe in a healthy work life balance, so we don’t cap the number of paid time off days you take. By doing this, we hope to help promote a sustainable way to work while maintaining your health and wellbeing. • Accredited 'Great Place To Work’ company in three categories. • Remote first working environment, meaning you’re not obligated to come into the office, you can choose the environment you think you excel best in. • Flexi-time, including Flexi Friday which gives you the opportunity to finish at 1.30pm. • Focus on welfare, including gym memberships, wellness challenges, mental health first aider and health cash plan. • Incredible partnership discounts for the biggest brands in the world. Google, Apple, Ted Baker, GymShark, Domino's and Uber to name a few! • Commitment to personal development and career growth. Think learning budgets, coaching workshops and progression plans. • £200 work from home set up allowance to put towards your home office.
Apply NowSimilar Jobs
November 22
As a Customer Success Manager, you'll help customers maximize value from 1Password and ensure retention.
November 22
Lead customer success initiatives for enterprise and commercial teams at 1Password. Leverage software expertise to enhance client engagement and retention.
November 21
Seeking a Senior Manager, Customer Success to enhance customer satisfaction and retention at insightsoftware. Lead a team to deliver exceptional service and support.
October 18
Guide enterprise customers through 1Password's lifecycle and best practices.