WebFX
WebFX is a technology-driven digital marketing agency specializing in integrating data and innovative strategies to boost revenue for its clients. The company offers a suite of services including SEO, PPC management, social media advertising, and content marketing, backed by proprietary technology platforms like MarketingCloudFX and Nutshell CRM. By focusing on data-driven decision making, WebFX aims to empower businesses to achieve their marketing goals and improve ROI. With expertise across various industries and a commitment to community impact through programs like FXBuilds, WebFX stands out as a leader in digital innovation and client success.
SEO • PPC • Social Media Marketing • Email Marketing • Voice Search Optimization
Customer Support Specialist - SaaS Experience
February 26
WebFX
WebFX is a technology-driven digital marketing agency specializing in integrating data and innovative strategies to boost revenue for its clients. The company offers a suite of services including SEO, PPC management, social media advertising, and content marketing, backed by proprietary technology platforms like MarketingCloudFX and Nutshell CRM. By focusing on data-driven decision making, WebFX aims to empower businesses to achieve their marketing goals and improve ROI. With expertise across various industries and a commitment to community impact through programs like FXBuilds, WebFX stands out as a leader in digital innovation and client success.
SEO • PPC • Social Media Marketing • Email Marketing • Voice Search Optimization
📋 Description
• Fast-growing company of more than 700 FXers. • 9x named a Best Place to Work. • Committed to driving business growth for mid-size clients. • Hiring for a Customer Support Specialist with SaaS experience. • Focused on providing world-class revenue marketing solutions. • Opportunities for long-term career track with industry training.
🎯 Requirements
• Bachelor’s degree is preferred. • Pre-employment testing is required. • Fluent in English (written and verbal). • Comfortable with object-oriented and procedural programming methodologies. • Likes to get things done and is highly efficient. • Commitment to delivering high-quality communication to users. • Professional, dependable, solid work ethic, detail-oriented, dedicated to quality. • Enjoys solving problems and has a customer-centric mentality. • Obsess over details and enjoys writing processes. • Ability to understand prioritization/urgency level. • Bonus: experience in technical software support, sales, or account management. • Bonus: familiarity with CRM, email marketing, or helpdesk software.
🏖️ Benefits
• Company profit-sharing • Performance bonuses • Health insurance (including dental, vision, remote doctor, etc.) • Long-term stability for all FXFamily members • Support from the team during challenges • Long-lasting relationships due to low turnover • No commute needed; work from home • Fully equipped in-home office setup • Unrestricted access to proprietary tools • Be part of a rapidly growing company • Merit-based promotional structure • Annual merit-based compensation increases • Access to virtual professional development opportunities • Invitation to annual FXFest • Commitment to giving back globally
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