Customer Success Associate

November 12

Apply Now

Receive Emails with Similar Jobs

Wolters Kluwer

WebsiteLinkedInAll Job Openings

software tools & digital information • workflow solutions • mobile, point-of-use applications • high-quality content across multiple professional markets

10,000+

Description

• Manage relationships and fulfillment of work for 5-150 clients. • Establish, maintain, and develop client relationships. • Provide regular status updates on projects. • Handle approximately 50-75 new emails daily. • Schedule and lead client meetings as needed. • Maintain integrity of license records and client data.

Requirements

• Minimum Bachelor’s degree, or equivalent experience. • 1-2 years of customer service and/or licensing experience is required. • Exceptional interpersonal skills. • Ability to work independently, handle pressure, multi-task, and prioritize work at all times. • Excellent organizational and communication skills. • Outstanding skills using personal computers and Microsoft Office Suite.

Benefits

• Well-being program to support health, safety, and prosperity. • Recognition for employee well-being initiatives.