IT Engineer

4 days ago

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Where creativity meets impact, we partner with brands, organizations, and innovators to create bold, transformative, and purposeful work.

2 - 10 employees

📋 Description

• Designing and implementing efficient and scalable computer systems and networks that meet the organization's needs • Monitoring and maintaining the organization's infrastructure, ensuring optimal performance and security • Identifying opportunities for automation of IT processes using available APIs, scripting, and platform tooling • Diagnosing and resolving hardware, software, and network issues in a timely manner • Serving as an escalation point for end-user technical support, assisting with computer-related problems and questions • Implementing and maintaining security measures to protect the organization's data and systems from unauthorized access and cyber threats • Planning and executing system upgrades and migrations to keep the organization's technology infrastructure up-to-date • Maintaining accurate and up-to-date documentation of system configurations, network diagrams, and troubleshooting procedures • Managing projects for yourself and the team

🎯 Requirements

• 2 years of experience in a similar IT role • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field (preferred) • Relevant certifications include CompTIA A+, CompTIA Network+, Cisco CCNA, and Microsoft MCSA; a Certified SCRUM Master certification (preferred) • Proficiency with both Windows & macOS operating systems • Proficiency in network protocols and technologies (TCP/IP, DNS, DHCP, VPN) • Experience with MDM & RMM platforms (e.g., JAMF, JumpCloud, NinjaOne) • Experience with cloud platforms (e.g., AWS, Azure, or GCP) • Experience with scripting languages (e.g., PowerShell, Bash, Python) • Ability to analyze complex technical problems and develop practical solutions • Excellent written and verbal communication skills to effectively interact with end-users and colleagues • Ability to work collaboratively in a team environment • Experience working in a fully SaaS, start-up environment • Experience administering and configuring one or more of the following: Okta, Google Workspace, Slack, JumpCloud, Atlassian / Jira, Google Cloud Platform, AWS • Experience with one or more automation platforms such as: Okta Workflows, BetterCloud, Zapier

🏖️ Benefits

• Medical, Dental, Vision, Life Insurance and Disability Insurance options • Employee Assistance Program • Accident insurance • Hospital indemnity • Critical illness • Legal assistance • Pet insurance • Competitive salary and equity • 401K with company match of up to 4% • Flexible PTO for exempt employees • 8 company-observed holidays • Paid parental leave program providing 100% salary continuation up to 14 weeks for birthing parents and 8 weeks for non-birthing parents • Continuing education and professional development opportunities