Senior Director - Learning & Training

4 days ago

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Worldly

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Description

• The Senior Director of Education will be responsible for developing and implementing comprehensive education strategies for both our customers and stakeholders. • This role will oversee all aspects of learning and development related to the Worldly platform, ensuring that our educational programs drive product adoption, customer satisfaction, and overall business growth. • Develop and execute a strategic vision for education programs that align with Worldly’s product offering and customer needs • Oversee the creation and maintenance of all educational content, including online courses, webinars, documentation, and in-person training materials • Collaborate with Product, Customer Success, and Sales teams to identify learning needs and create targeted educational solutions • Collaborate with Marketing team and partner organizations to develop shared training communication strategy • Manage vendor relationships, budget, and pricing negotiations • Develop partnerships with Sustainability and Social education organizations to drive content development • Monetize training and education programming to contribute to overall revenue goals • Manage a team of instructional designers, trainers, and content creators and drive professional development • Drive, measure, and manage the established metrics and KPIs to measure the effectiveness of educational programs and drive continuous improvement • Use a data driven approach to decision making taking into consideration data from Tableau, Dovetail, HubSpot, internal systems, etc. • Oversee the ongoing implementation and management of learning management systems (LMS) and other educational technologies • Develop and manage the education department's budget • Stay current with industry trends and best practices in SaaS education, environmental & social sustainability, and adult learning methodologies

Requirements

• 15+ years of experience in SaaS education, training, or learning and development roles, with at least 5 years in a leadership position • Proven track record of developing and implementing successful education programs in a SaaS or technology environment • Strong understanding of adult learning principles and instructional design methodologies • Experience with learning management systems and e-learning authoring tools • Excellent project management and organizational skills • Outstanding communication and presentation skills • Ability to work cross-functionally and influence stakeholders at all levels of the organization • Sustainability knowledge is a plus • Familiarity with data analysis and reporting tools to measure program effectiveness • Knowledge of change management principles • Experience in a high-growth SaaS company

Benefits

• Comprehensive benefits offerings. 90% employee premium and 75% spouse/dependent premium covered by Worldly. • Company-sponsored 401k with up to 4% match. • Incentive Stock Options • 100% Parental Paid Leave • Unlimited PTO • 13 company holidays • Earn a competitive salary and performance-based bonuses. Get healthcare, retirement matching, and equity for US employees. • Use the office stipend to get the supplies you need. Combat Zoom fatigue with no-meeting Fridays. • Flexible time off. Take the time you need to recharge. Our culture encourages team members to explore and rest to be their best selves. • We're remote, not lonely. Join the culture committee, coffee chats, or a variety of other interest groups.