Account Manager

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Quench Water & Solar

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11 - 50 employees

Description

• Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. • Delivers on-demand filtered water solutions to over 120,000 environmentally conscious customers across North America. • Provides an endless supply of clean water and water-based beverages for a fixed monthly fee. • Quench has grown from a small regional company to a leader owned by Culligan. • Headquartered in King of Prussia, PA, with more than 1,200 team members across over 90 locations. • Culligan offers technologically advanced water filtration and treatment products to improve health and wellness.

Requirements

• Experience handling customer issues with excellent de-escalation skills • Strong communication skills (verbal and written) and prompt communication • Exceptional ability to multi-task, staying organized in a results-driven, fast-moving environment • Flexibility to interact with changing customer types and exceed their needs; flexibility to ever changing environment of work volume, schedule changes, etc. • Process Compliance: Follows all documented processes & department policies to provide customer support • Ability to collaborate and use influence cross-functionally • Experience with KPI’s • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)

Benefits

• Salary, commission, benefits, and incentive awards. • Equal Opportunity Employer.