Junior Implementation Engineer - Post Sales

November 2

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Worth AI

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Description

• Worth AI is seeking a dedicated and tech-savvy Junior Implementation & Post-Sales Engineer / Project Manager. • Manage the implementation process and coordinate cross-functional teams. • Develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation. • Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience. • Collaborate with the sales team to understand client requirements and provide technical insights during the post-sales phase. • Develop and manage project plans, timelines, and deliverables to meet client expectations. • Create and deliver technical product demonstrations tailored to specific business needs. • Coordinate with internal teams to address technical questions and provide necessary support throughout implementation. • Conduct customer training sessions and develop support materials. • Gather customer feedback post-implementation and relay it to the product development team. • Stay informed about industry trends and technological advancements in FinTech and AI. • Collaborate closely with Customer Success Managers to identify upsell opportunities and create materials for client support.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field. • Experience in implementation, preferably in software or startup environments. • Basic understanding of AI technologies and their applications in the FinTech industry. • Technical skills in SQL, Node.js, and React are vital • Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. • Problem-solving aptitude and a customer-centric mindset. • Proven ability to work collaboratively within a team and independently in a fast-paced environment. • Familiarity with project management methodologies and tools is a plus.

Benefits

• Health Care Plan (Medical, Dental & Vision) • 401 (k) • Life Insurance • Unlimited Paid Time Off • 9 paid Holidays • Work From Home • Free Food & Snacks (for those in Orlando, FL)