Centralized Scheduler - Call Center

November 6

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WVU Medicine

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neurosurgery • pediatrics • emergency medicine • cardiothoracic surgery • cancer services

10,000+ employees

⚕️ Healthcare Insurance

Description

• Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics. • Check in and Check out patients in accordance with Scheduling/Registration guidelines. • Obtain and verify patient guarantor information a minimum of once a year. • Schedule and register patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic. • Assure follow up appointments & testing are coordinated with patient. • Collect all time of service payments and copayments from patients. • Responsible for reconciling cash drawer at the end of the day.

Requirements

• High School diploma or equivalent. • State criminal background check, and federal, if applicable, as required for state department of health (e.g. PA DOH, OH DOH, MD DOH, WV DHHR) regulated areas based on physical work location.