5 days ago
πΊπΈ United States β Remote
π΅ $80k - $90k / year
β° Full Time
π Senior
π§ QA Engineer (Quality Assurance)
β’ XO Health believes healthcare is fixable. Become part of the community changing the face of the industry. β’ XO Health is the first health plan designed by and for self-insured employers that delivers a more unified health experience for everyone. β’ We are growing a multi-disciplinary team of diverse and digitally empowered employees ready to rebuild trust in healthcare through comprehensive and unified transformation. β’ The Sr. Manager of Claims Quality Assurance will implement, develop, and lead a successful Claims Quality Assurance and Compliance team for XO Health Claims Operations. The successful candidate will promote a continuous improvement culture, enhance the quality of claims handling, define the framework, benchmarking and identify areas for improvement across the portfolio of XO Health Claims. β’ The successful candidate is a results-driven team player focused on continuous improvement and will support claims quality assurance and compliance objectives and strategies in partnership with XO Claims Operations Leadership and related internal stakeholders.
β’ 7-10 years of experience with Quality Assurance and Compliance in CMS and commercial claims, reinsurance organizations with a complex operating environment. Experience working in the TPA (Third Party Administrator) organizations preferred. β’ In-depth experience reviewing all types of medical claims (e.g. HCFA 1500, Outpatient/Inpatient UB04, Universal Claims, Stop Loss, Surgery, Anesthesia, DME, Behavioral Health, high dollar complicated claims, COB, Subrogation, and DRG pricing). β’ In-depth knowledge of CMS, State, and ERISA laws and regulations related to healthcare claims processing. β’ Ability to accomplish tasks in a dynamic environment with an aptitude for analyzing data and making practical and forward-looking decisions to drive success. β’ Excellent communication skills and demonstrated ability and experience supporting strategic initiatives impacting key stakeholders and reporting to senior leadership. β’ Experience working on cross functional teams, collaborating, actively participating, and delivering solutions. β’ Strong organizational, critical thinking, problem solving, analytical, and quantitative skills including the ability to analyze and interpret financial and claims data. β’ The ability to issue spot and escalate issues that could present challenges to a project or the organization. β’ Strong conflict resolution skills to effectively deal with people with differing expectations and viewpoints. β’ Strong knowledge of skills in use of various software and insurance platforms and systems, i.e. claims auditing platforms and claims systems. β’ Excellent written and verbal communication skills.
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