XTM International empowers enterprises to expand into global markets faster by streamlining and fully automating localization processes through its suite of solutions: XTM Cloud (translation management system), XTRF (business and vendor management solution), and Rigi (software localization solution). The combination of these tools provides a fully integrated and complete translation platform that helps companies reach their global customers more quickly and effectively while boosting their bottom line. Powered by cutting-edge AI technology and supporting over 220 languages and more than 40 out-of-the-box integrations, XTM’s translation platform delivers the future of localization to more than 25,000 unique active users worldwide.
With XTM International, global organizations like Volvo, Firestone, and FARFETCH have reduced localization costs by up to 60%, shortened their time-to-market by up to 80%, and increased volume output by 250% without deploying additional resources. 

For further information about XTM please contact our sales team (sales@xtm.cloud - 0044 1753 480 479) or visit our website - https://xtm.cloud 

XTM International

Customer Success

Lead Customer Success team to enhance customer experience and drive retention.

• Lead and mentor a team of Customer Success Representatives
• Develop and implement strategic account plans aligned with the client's objectives and the company's goals
• Build and maintain strong relationships with key customers
• Develop and implement customer success strategies to drive customer satisfaction and retention
• Track the defined key performance indicators (KPIs) for the customer success team
• Continuously assess and improve customer success processes and workflows

Customer Success Manager – Americas Lead

Marketing

Develop and execute marketing strategies to drive engagement and revenue growth.

• The Digital Marketing Manager will develop and execute a strategy to accelerate targeted engagement, sales pipeline, and revenue growth throughout the Sales funnel.
• Create successful, innovative and measurable digital and email marketing activity designed to increase pipeline and revenue.
• Collaborate with cross-functional teams to align demand-generation efforts with sales objectives and marketing campaigns.
• Develop and execute demand generation and ABM campaigns via strategic segmentation and targeting, driving engagement, promoting XTM solutions, and driving pipeline growth.
• Design, build, and automate email marketing nurture campaigns throughout the customer lifecycle, including evergreen ‘always on’ activity.
• Achieve marketing-generated pipeline and revenue targets.
• Establish demand generation and brand equity KPIs to measure performance, impact and effectiveness.
• Manage the ROI of the digital element of the marketing budget, including CPL and CPA, through Google Data Studio and Hubspot CRM.
• Monitor efficiency and key conversion metrics for owned and paid tactics, making data-driven recommendations for improvement.
• Analyze website performance metrics and user behaviour to identify opportunities for conversion rate improvements.
• Apply an experimentation mindset to marketing programs to drive, test, learn, and optimize conversion.
• Employ A/B testing and other experimentation strategies across digital marketing channels including landing pages, forms, and other CTA.
• Lead data analytics for all online channels and platforms, provide regular reporting and deliver findings to identified stakeholders.
• Lead the relationship with digital agencies to develop and implement a comprehensive SEO and PPC digital strategy and maximize ROI.

Digital Marketing Manager

Product Marketing

Drive go-to-market strategy and product messaging for XTM's SaaS offerings.

• As the Product Marketing Manager at XTM, you will drive the go-to-market strategy through crafting compelling messaging and storytelling, executing campaigns with a customer-first mentality, and positioning us as industry leaders with targeted buyers and influencers.
• Utilise the talent within cross-functional teams and synthesise ideas that arise in an uncomplicated and impactful way.
• Develop and execute comprehensive go-to-market strategies for new SaaS products, ensuring alignment with business goals and market trends.
• Conduct market research to stay informed about industry trends, competitive landscape, and customer needs.
• Plan and execute digital marketing campaigns to generate awareness, drive demand, and acquire new customers.
• Develop tools and training to support the full sales cycle, including product demos, sales training, reference architectures, and competitive intelligence to the field.
• Lead the creation of marketing collateral, including product sheets, case studies, whitepapers, and other materials to support the sales process using customer-friendly and accessible language.
• Represent XTM at speaking engagements, customer conferences, and in presentations to partner sales teams to build awareness for XTM.
• Collaborate with design and content teams to ensure consistency in branding and messaging.

Product Marketing Manager

Solutions Engineer

Develop architecture roadmap and migrate legacy systems to the cloud.

• Evaluate existing architectural systems and propose an architecture roadmap to improve performance, scalability, and migration to the cloud
• Design and implement scalable, secure cloud infrastructure solutions
• Work closely with engineering teams to integrate old systems into cloud applications with minimal downtime
• Develop and maintain a phased migration plan to transition legacy systems without impacting ongoing operations
• Optimize applications for maximum speed and scalability while ensuring compliance with security regulations
• Document all architecture processes and migration steps
• Provide training and support to other team members on cloud technologies and best practices
• Stay updated with emerging technologies and propose adaptations to keep our systems at the forefront of innovation
• Be hands-on if needed to work with developers and fix the code
• Analyze production incidents to find the most efficient way to address current architecture issues

Remote Jobs at XTM International

XTM International

Customer Success Manager – Americas Lead

XTM International

Digital Marketing Manager

XTM International

Product Marketing Manager

XTM International

Cloud Solution Architect

XTM International