Yempo - Your Employees Offshore
Yempo - Your Employees Offshore is a specialist provider of outsourced, Philippines-based accounting, finance, and Information Technology (IT) professionals. Yempo serves clients in countries like Australia, US, Canada, UK, New Zealand, Hong Kong, and Japan, focusing on IT & Development and Finance & Accounting outsourcing services. The company emphasizes hiring high-caliber staff, offering cost-effective solutions by sourcing highly qualified talent from the Philippines. Yempo provides a seamless support structure, strong positive culture, and ensures compliance with local labor regulations, under the leadership of experienced professionals like CEO Michelle Fiegehen. The company prides itself on modern technology infrastructure and flexible partnership options, making it an attractive choice for businesses looking to address talent gaps.
Offshoring / Outsourcing • IT Services • Accounting Services • Small Businesses • Enterprise Businesses
Operations and Application Support
February 26
Yempo - Your Employees Offshore
Yempo - Your Employees Offshore is a specialist provider of outsourced, Philippines-based accounting, finance, and Information Technology (IT) professionals. Yempo serves clients in countries like Australia, US, Canada, UK, New Zealand, Hong Kong, and Japan, focusing on IT & Development and Finance & Accounting outsourcing services. The company emphasizes hiring high-caliber staff, offering cost-effective solutions by sourcing highly qualified talent from the Philippines. Yempo provides a seamless support structure, strong positive culture, and ensures compliance with local labor regulations, under the leadership of experienced professionals like CEO Michelle Fiegehen. The company prides itself on modern technology infrastructure and flexible partnership options, making it an attractive choice for businesses looking to address talent gaps.
Offshoring / Outsourcing • IT Services • Accounting Services • Small Businesses • Enterprise Businesses
📋 Description
• Work closely with the Operation Team to ensure service excellence • Develop real-world solutions and positive user experiences • Enhance products by delivering technical solutions • Bring fresh ideas and enjoy collaborating with cross-functional teams • Acknowledge, investigate and resolve automated alerts • Triage requests and alerts to assess severity • Manage request queues for support tickets • Participate in 24/7 roster with team members in different locations • Work within an agile/scrum team to meet goals
🎯 Requirements
• Must have minimum 3 years’ experience in Operations and Application Support and the ability to work in a fast-paced environment • Understanding and exposure to AWS technologies • Experience with infrastructure, APM, and log file monitoring or alerting tools (e.g. Data Dog, Cloud watch, DataDome, Mailgun, Google Suites, etc.) • Knowledge and experience with AI and Automation • Background and experience in coding is a plus • Able to work flexible hours across a 24/7 roster • Love what you do second only to putting the customer at the front of every decision • Very comfortable working across multiple teams and stakeholders • Thrive in growth businesses – understand the growth agenda and are able to move at pace to achieve ambitious growth plans and objectives • Energetic, enthusiastic yet considered and calm under pressure
🏖️ Benefits
• Highly competitive salary – paid weekly! • HMO enrollment on commencement • Additional HMO dependents added each year of service • 20 vacation days per year; 7 sick days • Annual performance bonuses and incentives • Annual salary reviews and increases • Free cooked rice, snacks and hot drinks • Company polo shirts provided • Fantastic, bright and cheerful open-plan work environment • Prestigious clients and highly professional and friendly co-workers
Apply NowSimilar Jobs
February 19
Manage and optimize operational processes for Pro Coffee Gear, a thriving e-commerce company.
February 16
Join a team delivering tailored packaging solutions while managing operations and customer support tasks.
February 15
Our Place
51 - 200
Join Our Place to drive global business development and support wholesale B2B channels.
February 15
Operations Manager sought to lead customer-facing operations in emerging markets for InDebted's debt solutions.
January 14
Join Toku as an Operations Specialist focusing on key operational tasks and process improvement.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.