Customer Care Representative - Bilingual, French

October 25

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ZayZoon

WebsiteLinkedInAll Job Openings

Payroll • Employee Wellness • Financial Wellness • Financial Planning • Financial Literacy

51 - 200

💰 $13M Debt Financing on 2022-08

Description

• Our goal is to save ten-million hard-working employees ten-billion dollars. • We are a values driven, well-funded, and fast-growing Financial Technology and HR company. • We want to empower small and midsize businesses with financial tools that make them the place where people want to work. • We’ve created a financial empowerment platform that helps small but mighty HR teams make a big impact on employee financial wellness. • ZayZoon is quickly becoming the employee financial wellness super-app that employees can’t live without. • ZayZoon is looking for a Bilingual Customer Care Representative to be a central part of our product and service experience. • The Customer Care Representative answers customer questions, troubleshoots complex inquiries, and provides education on our products.

Requirements

• 3-5 years of customer service or support experience • Familiarity with Google Workspace, Slack, or similar tools • Exceptional verbal and written communication skills in both French & English; you excel at providing clear instructions, and articulating feedback for improvements to the user interface and user experience