National Sales Service Team Lead - Remote

March 29

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Zembr

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Zembr is a virtual professional services company that provides executive assistance, sales support, business development, bookkeeping, and reception assistance. The company aims to help businesses grow by reducing stress and overhead costs, allowing clients to focus on their core activities. With a team of skilled professionals, Zembr bridges the gap for companies needing flexible staffing solutions without committing to full-time hires.

Virtual Assistance • Photography • Videography • Project Management • Executive Assistance

51 - 200 employees

Founded 2018

🤝 B2B

⚡ Productivity

☁️ SaaS

📋 Description

• Join a driven, fast growing, and remote global team with a passion for helping executives succeed in business. • The key responsibility of the Sales Assistance Team Leader is to ensure our Sales Assistance and Business Development Service is delivered to clients in a timely fashion, to budget and with quality results. • We are looking for applicants with experience in SME's, ideally with exposure to both Operations and commercial Sales, that are growth minded and looking for an opportunity to move into Leadership + Management. • This role involves managing a team of Sales Assistants – answering their day-to-day questions, removing roadblocks and ensuring they are performing to a high standard. • Resources and personnel must be allocated appropriately to deliver the best service for our clients. • Projects must be administered correctly including set-up of systems internally, liaising with clients, assisting with sales strategy, measuring results, quality checking calls and developing both internal and external reports.

🎯 Requirements

• Previous experience in Tele-Services and Sales roles, particularly in an outbound role • Excellent at verbal communication and building remote rapport • Have basic experience in sales strategies, scripting and have basic marketing strategy knowledge • Tenacity and a drive to succeed, hungry for growth • No fear of the phone and can handle rejection • KPI's & goals focus • Outstanding organisational and time management skills • Knowledge of online calendars and scheduling (e.g. Outlook Calendar) • Emotional Intelligence and prospecting experience • Cold calling experience • Discretion and confidentiality • Ability to lead a team and hold them accountable to deliver on their commitments • Effective time management, especially in managing your own time to achieve outcomes • Proactive & efficient, with good personal organisation skills • Proficient IT skills, able to be adapted to utilising our phone calling system, time tracking system, etc • Able to take initiative in problem solving difficult situations, and improving systems and processes for the overall good of the company. • Critical thinking and problem-solving skills • After hours meeting are required on a regular basis due to the global nature of the team (approx. 1-2 times per week)

🏖️ Benefits

• Engage with a global team and passionately embrace the Zembr culture through monthly team meetings and internal communication platforms • Access a fantastic chance to get to know & learn from many different global businesses, teams, and industries • Embrace, live and embody Zembr's four core values: Proactive, Passionate, Trusted & Accountable and Communication • Have access to a highly supportive & friendly team, with dedicated mentoring & assistance • Opportunity for development into areas of management & leadership, or working across several teams for broader corporate experience (develop other skillsets) • Work with a young, profitable, forward thinking, fast growing & systematised business & team, running on the successful Management system of 'EOS' (entrepreneurs operating system) • Flexibility of choosing working location, & hours that suit you & your schedule