Sales Assistant - Phone Based

March 29

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Logo of Zembr

Zembr

Zembr is a virtual professional services company that provides executive assistance, sales support, business development, bookkeeping, and reception assistance. The company aims to help businesses grow by reducing stress and overhead costs, allowing clients to focus on their core activities. With a team of skilled professionals, Zembr bridges the gap for companies needing flexible staffing solutions without committing to full-time hires.

Virtual Assistance β€’ Photography β€’ Videography β€’ Project Management β€’ Executive Assistance

πŸ“‹ Description

β€’ Contact potential or existing customers to inform them about a product or service using scripts, and ideally carrying the conversation beyond the scripted dialogue β€’ Answer questions about products or the company β€’ Ask questions to understand customer requirements and engage with the customer β€’ Enter and update customer information in the required systems β€’ Take appropriate notes to forward enquiries and complaints to the correct person/department β€’ Send professional emails using provided templates, personalised where required β€’ Keep records of calls and sales and note useful information β€’ Meet KPIs and engage with the team to solve problems and queries

🎯 Requirements

β€’ Previous experience in a phone based sales/customer service role is beneficial β€’ Excels in verbal communication β€’ Has effective time management β€’ Is proactive and efficient β€’ Demonstrates proficient IT skills β€’ Promises to deliver on commitments β€’ Has strength of character - can take rejection

πŸ–οΈ Benefits

β€’ Christian family values based organisation + team

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