Senior Solutions Consultant

April 2

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $151k - $227k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Zendesk

WebsiteLinkedInAll Job Openings

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

Help Desks • Customer Support • SaaS • Customer Community • Customer Service

5001 - 10000 employees

Founded 2007

☁️ SaaS

🤝 B2B

💰 Grant on 2019-09

📋 Description

• Responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. • Must be both sales focused and technically savvy. • Successful in selling to Enterprise and Mid Market executives. • Work with Sales, Marketing, and Product Managers. • Take ownership of the prime technical relationship with prospects. • Drive customer happiness by delivering technical information.

🎯 Requirements

• 5+ years of Mid Market/Enterprise software selling experience. • Experience mapping RFI/RFP requirements to software solutions. • Excellent interpersonal, communication, persuasion, presentation and writing skills. • Call Center Experience is Desired (and a huge plus!) • Experience scoping, managing and executing customer pilots and Proof of Concepts. • Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications. • Outstanding problem solving skills. • Outstanding solution scoping abilities. • Willing to work in a fast paced startup environment. • Bachelor’s degree or equivalent experience is a must; graduate degree is a plus. • Willing to travel.

🏖️ Benefits

• Eligible for bonus • Benefits or related incentives • Flexible work environment