Director - Relationship Management

April 2

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Zero Hash

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Zero Hash is a company that provides infrastructure solutions for the integration of crypto and stablecoin products into various platforms. By offering API-first technology and turnkey regulatory infrastructure, Zero Hash enables businesses, especially in the fintech, payments, and banking sectors, to develop and launch crypto and stablecoin products efficiently and compliantly. Their services cover a wide range of applications including investments, trading platforms, payment gateways, and brands, focusing on simplifying the process of managing custody, liquidity, and settlement for their clients. Zero Hash supports over 60 digital assets and is operational in over 200 countries.

settlement • crypto • NFT • custody • liquidity

51 - 200 employees

💳 Fintech

₿ Crypto

🌐 Web 3

💰 $105M Series D on 2022-01

📋 Description

• We are looking for a dynamic and strategic Sr. Relationship Manager with B2B experience focused on building and growing relationships and ultimately scaling revenue. • The ideal candidate will have a passion for problem solving, developing relationships, managing complex out-of-the-box solutions and thinking critically about the relationships they manage. • You will serve as a primary day-to-day point of contact and advocate for Zero Hash’s diverse B2B client base which includes broker dealers, neo-banks, merchant acquirers, on-ramps and leading non-financial brands. • You will also serve as an escalation point for business and account related issues and be a creative, trusted advisor for both clients and internal partners. • The ideal candidate will have an understanding of the crypto and fintech landscape, exceptional relationship-building skills, and a strategic mindset to foster and sustain high-impact partnerships.

🎯 Requirements

• Motivated by Zero Hash’s mission and creating a seamless, best in class experience for our highest value clients • Bachelor's degree or equivalent practical experience • 10-12 years of experience in B2B Relationship Management • Exceptional written and verbal communication • Strong interpersonal skills and the ability to build and maintain relationships with diverse stakeholders, both internally and externally • The ability to work independently in a fast-paced environment • Receptive to feedback and implements changes immediately with a positive attitude • An interest in being a relationship builder, collaborative partner, and dynamic project manager • Experience working in a complex ecosystem of SaaS or payments products • An ability to translate complex business concepts into concise and easy to understand conversations, and put structure to nebulous, unstructured problems • Travel requirements up to 20% to Zero Hash offices and client locations (depending on business need) • Maintain focus on operational excellence, identifying and implementing improvements to partner-related processes (CRM / Finance etc.) on an ongoing basis • Experience in fintech, brokerage, payments, and/or the crypto industry.

🏖️ Benefits

• Chance to earn equity • Maternity & Paternity leave • WeWork Membership • WFH Yearly Stipend • L&D Stipend (after 6 months)