Senior Relationship Manager

October 1

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Zero Hash

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settlement • crypto • NFT • custody • liquidity

51 - 200

💰 $105M Series D on 2022-01

Description

• We are looking for a dynamic and strategic Sr. Relationship Manager with B2B experience focused on building and growing relationships and ultimately scaling revenue. • The ideal candidate will have a passion for problem solving, developing relationships, managing complex out-of-the-box solutions and thinking critically about the relationships they manage. • This role requires strong cross-functional collaboration and partnership in order to be successful. • You will serve as a primary day-to-day point of contact and advocate for Zero Hash’s diverse B2B client base. • You will also serve as an escalation point for business and account related issues and be a creative, trusted advisor for both clients and internal partners. • The ideal candidate will have an understanding of the crypto and fintech landscape, exceptional relationship-building skills, and a strategic mindset to foster and sustain high-impact partnerships. • This is a fully remote role.

Requirements

• Motivated by Zero Hash’s mission and creating a seamless, best in class experience for our highest value clients • Bachelor's degree or equivalent practical experience • 5-7 years of experience in B2B Relationship Management • Exceptional written and verbal communication • Strong interpersonal skills and the ability to build and maintain relationships with diverse stakeholders, both internally and externally • The ability to work independently in a fast-paced environment • Receptive to feedback and implements changes immediately with a positive attitude • An interest in being a relationship builder, collaborative partner, and dynamic project manager • Experience working in a complex ecosystem of SaaS or payments products • An ability to translate complex business concepts into concise and easy to understand conversations, and put structure to nebulous, unstructured problems • Travel requirements up to 20% to Zero Hash offices and client locations (depending on business need) • Maintain focus on operational excellence, identifying and implementing improvements to partner-related processes (CRM / Finance etc.) on an ongoing basis • Experience in fintech, brokerage, payments, and/or the crypto industry.

Benefits

• Chance to earn equity • Maternity & Paternity leave • WeWork Membership • WFH Yearly Stipend • L&D Stipend (after 6 months)