Technical Sales Engineer - Customer Engineer

3 days ago

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Zero Networks

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Zero Networks is a company specializing in automated network security solutions, aiming to simplify and enhance the security posture of organizations through its Zero Trust architecture. Their platform provides innovative features like network segmentation, identity segmentation, and secure remote access, which are all automated, agentless, and powered with multi-factor authentication (MFA). Zero Networks promises rapid deployment and significant cost reduction for companies, offering a seamless integration of VPN speed with the security of Zero Trust Network Access (ZTNA). The company's mission is to allow organizations to focus on their core operations by reducing the complexities associated with securing their IT environments.

51 - 200 employees

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Seeking a highly skilled, motivated, and customer-focused Customer Engineer to join our team. • Responsible for providing technical expertise, support, and guidance to valued customers. • Ensure customer satisfaction by delivering excellent service, troubleshooting complex technical issues, and implementing effective solutions. • Play a crucial role in driving revenue growth by providing technical expertise and support throughout the sales process. • Collaborate closely with the sales team and engage with prospective customers to understand their needs, present solutions, and demonstrate the value of products or services. • Requires strong technical acumen, excellent communication skills, and a passion for delivering exceptional customer experiences. • Collaborate with the sales team to identify and qualify potential customers, and actively participate in the sales process from discovery to closing deals. • Conduct product demonstrations and deliver compelling presentations that effectively showcase products or services.

🎯 Requirements

• Bachelor's degree in a relevant technical field (e.g., Computer Science, Engineering) or equivalent practical experience. • 5+ years of relevant work experience (Network/Security/Pre Sales Engineering) - must • Currently located in the UK • Strong technical background with Proven experience as Customer Engineer or in a pre-sales / technical sales role, in the information security industry. • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences. • Demonstrated ability to build rapport and establish relationships with customers, understanding their needs and providing tailored solutions. • Strong problem-solving and analytical skills, with the ability to think critically and develop innovative solutions. • Ability to work independently and manage multiple priorities in a fast-paced, dynamic environment. • Willingness to travel to customer sites and industry events as needed.

🏖️ Benefits

• Competitive salary • Stock options • Attractive benefits • Annual bonus (for non-commissioned roles)