Implementation Specialist

October 29

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Logo of ZOLL Medical Corporation

ZOLL Medical Corporation

Medical Device and Equipment β€’ EMS/Fire Software β€’ Technology β€’ Software β€’ hospital

1001 - 5000

Description

β€’ Effectively train clients on the use of ZOLL software based on best practices β€’ Assist in the development and ongoing maintenance of training and process material β€’ Coordinate with support and product team to resolve customer issues during implementation process β€’ Track product adoption for customers to ensure success on ZOLL products β€’ Act as a training and product resource for other members of the ZOLL team β€’ Participate in project coordination with ZOLL Project Managers and clients to ensure successful training and implementation experience<br/>β€’ Work toward client success as an effective team member

Requirements

β€’ Completion of an industry recognized basic public safety telecommunicator course β€’ 1-3 years of Emergency Medical Services experience and/or training required β€’ Experience in training adults, associated learning challenges, and how to overcome them required β€’ Experience as an administrator or end user of the ZOLL RescueNet application including emsCharts preferred β€’ Experience implementing new software/technology preferred β€’ Experience working with Microsoft SQL preferred β€’ Bachelors, Associates, or professional certification resulting in broad knowledge of a field related to the job, such as emergency medicine preferred β€’ Current or former EMS practitioner at either the ALS or BLS Level preferred

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