Implementation Specialist

October 29

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ZOLL Medical Corporation

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Medical Device and Equipment • EMS/Fire Software • Technology • Software • hospital

1001 - 5000 employees

⚕️ Healthcare Insurance

Description

• Effectively train clients on the use of ZOLL software based on best practices • Assist in the development and ongoing maintenance of training and process material • Coordinate with support and product team to resolve customer issues during implementation process • Track product adoption for customers to ensure success on ZOLL products • Act as a training and product resource for other members of the ZOLL team • Participate in project coordination with ZOLL Project Managers and clients to ensure successful training and implementation experience<br/>• Work toward client success as an effective team member

Requirements

• Completion of an industry recognized basic public safety telecommunicator course • 1-3 years of Emergency Medical Services experience and/or training required • Experience in training adults, associated learning challenges, and how to overcome them required • Experience as an administrator or end user of the ZOLL RescueNet application including emsCharts preferred • Experience implementing new software/technology preferred • Experience working with Microsoft SQL preferred • Bachelors, Associates, or professional certification resulting in broad knowledge of a field related to the job, such as emergency medicine preferred • Current or former EMS practitioner at either the ALS or BLS Level preferred