5 Remote Entry-level Customer Service Jobs

You need strong communication skills, problem-solving abilities, empathy, and patience. Basic computer skills and familiarity with customer service software and tools are also important.

Typically, a high school diploma or equivalent is required. Some employers may prefer coursework or experience in customer service, but many entry-level positions provide on-the-job training.

Responsibilities include responding to customer inquiries via phone, email, or chat, resolving issues, maintaining customer records, and providing product or service information. You'll also need to escalate complex issues to senior staff when necessary.

Benefits include flexible work hours, the ability to work from home, reduced commuting costs, and opportunities for career advancement within the customer service field.