3 days ago
11 - 50
Remote Customer Service Representative for a US-based K12 education company.
August 29, 2023
11 - 50
🇺🇸 United States – Remote
💵 $47.5k - $50k / year
⏰ Full Time
⚪️ Entry-level
💝 Customer Support
🗽 H1B Visa Sponsor
August 29, 2023
201 - 500
The average salary for remote customer service representatives is $54,619 per year. This is based on data from 451 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer service salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
⚪️ Entry-level Customer Service Representative (0 yrs) | 3 | $47,333 |
🟢 Junior Customer Service Representative (1-2 yrs) | 36 | $58,202 |
🟡 Mid-level Customer Service Representative (2-4 yrs) | 172 | $51,642 |
🟠 Senior Customer Service Representative (5-9 yrs) | 231 | $53,384 |
🔴 Lead Customer Service Representative (10+ yrs) | 9 | $131,306 |
You need strong communication skills, problem-solving abilities, patience, and empathy. Proficiency in basic computer skills and familiarity with customer service software can also be beneficial.
Typically, a high school diploma or equivalent is required. While prior experience in customer service is a plus, many entry-level positions are open to candidates willing to learn.
Responsibilities include responding to customer inquiries, resolving issues, maintaining customer records, and providing product or service information. You'll also need to ensure customer satisfaction and escalate issues when necessary.
Benefits include flexible work hours, the convenience of working from home, reduced commuting costs, and the opportunity to develop valuable communication and problem-solving skills. Additionally, remote roles offer work-life balance and often access to training programs.