March 20
5001 - 10000
🇺🇸 United States – Remote
💰 $180M Series C on 2017-04
👨🎓 Internship
⚪️ Entry-level
🏆 Customer Success
🗽 H1B Visa Sponsor
online survey software • market research • consumer feedback
5001 - 10000
💰 $180M Series C on 2017-04
The average salary for remote customer success associates is $71,992 per year. This is based on data from 116 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer success associate salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
🟢 Junior Customer Success Associate (1-2 yrs) | 57 | $70,887 |
🟡 Mid-level Customer Success Associate (2-4 yrs) | 57 | $70,887 |
🟠 Senior Customer Success Associate (5-9 yrs) | 2 | $135,000 |
Strong communication skills, problem-solving abilities, time management, and proficiency in CRM software are essential. Additionally, a customer-focused attitude and the ability to work independently are important.
Typically, a high school diploma is required, though a degree in business or a related field can be advantageous. Relevant internships or customer service experience can also be helpful.
Responsibilities include assisting customers with inquiries, onboarding new clients, resolving issues, gathering customer feedback, and maintaining customer records in CRM systems.
Benefits include flexible work hours, the ability to work from anywhere, gaining valuable experience in customer relations, and the potential for career advancement in the field.