4 Remote Entry-level Customer Support Engineer Jobs (No Experience Required)
Explore flexible and work from home entry-level customer support engineer positions available worldwide. Your career in truly remote companies - apply today.
July 25
CloudWalk, Inc.
201 - 500
Tackle customer issues and deliver exceptional service for a leading fintech.
July 25
CloudWalk, Inc.
201 - 500
Tackle customer issues and deliver exceptional service for a leading fintech.
August 5, 2023
DocQ
11 - 50
🇺🇸 United States – Remote
💰 $35k Venture Round on 2020-03
⏰ Full Time
⚪️ Entry-level
📞 Support Engineer
🚫👨🎓 No degree required
August 5, 2023
DocQ
11 - 50
🇺🇸 United States – Remote
💰 $35k Venture Round on 2020-03
⏰ Full Time
⚪️ Entry-level
📞 Support Engineer
🚫👨🎓 No degree required
Top companies hiring remote entry-level customer support engineers
Remote customer support engineer salary expectations
The average salary for remote customer support engineers is $98,195 per year. This is based on data from 60 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer support engineer salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Support Engineer (1-2 yrs) | 6 | $92,448 |
🟡 Mid-level Customer Support Engineer (2-4 yrs) | 24 | $94,115 |
🟠 Senior Customer Support Engineer (5-9 yrs) | 29 | $101,042 |
🔴 Lead Customer Support Engineer (10+ yrs) | 1 | $148,000 |
Frequently asked questions
You need strong communication and problem-solving skills, basic technical knowledge related to the products you support, and the ability to learn new technologies quickly. Familiarity with customer support software and a positive attitude are also important.
Typically, a degree in computer science or a related field is beneficial, but relevant experience or certifications in troubleshooting and customer service can also be valuable. A strong technical aptitude and willingness to learn are crucial.
Responsibilities include assisting customers with technical issues, troubleshooting problems, documenting support interactions, collaborating with other teams to resolve complex issues, and providing feedback to improve products and services.
Benefits include flexible work hours, the ability to work from anywhere, gaining experience in technical support, and the opportunity to develop valuable skills in customer service and technology. Remote work can also provide a better work-life balance.