November 2
5001 - 10000
Provides escrow support for real estate transactions at Stewart.
Medical Imaging β’ Cloud-based solutions β’ Software as a Service
11 - 50
The average salary for remote support specialists is $64,415 per year. This is based on data from 732 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate support specialist salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
π’ Junior Support Specialist (1-2 yrs) | 140 | $59,238 |
π‘ Mid-level Support Specialist (2-4 yrs) | 290 | $65,163 |
π Senior Support Specialist (5-9 yrs) | 297 | $65,881 |
π΄ Lead Support Specialist (10+ yrs) | 5 | $78,898 |
You need strong communication skills, basic troubleshooting abilities, familiarity with customer support tools, and a good understanding of common software and hardware issues. Patience and problem-solving skills are also important.
Typically, a high school diploma or GED is required. Some employers may prefer an associate's degree or relevant certifications in IT support. Experience in customer service or technical support can be beneficial.
Responsibilities include assisting customers with technical issues, troubleshooting and resolving problems over the phone, via chat, or email, documenting support interactions, and escalating more complex issues to senior staff.
Benefits include flexible working hours, the ability to work from home, lower commuting costs, and the opportunity to gain valuable experience in the tech support field. It can also lead to career advancement opportunities.