2 Remote Entry-level Support Technician Jobs (No Experience Required)
Explore flexible and work from home entry-level support technician positions available worldwide. Your career in truly remote companies - apply today.
October 17
Atmosera
51 - 200
Cloud Support Technician at Atmosera supporting Azure Managed Services division.
Top companies hiring remote entry-level support technicians
Remote support technician salary expectations
The average salary for remote support technicians is $61,784 per year. This is based on data from 25 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate support technician salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Support Technician (0 yrs) | 1 | $52,500 |
🟢 Junior Support Technician (1-2 yrs) | 6 | $60,286 |
🟡 Mid-level Support Technician (2-4 yrs) | 9 | $61,298 |
🟠 Senior Support Technician (5-9 yrs) | 9 | $64,301 |
Frequently asked questions
You need strong problem-solving skills, proficiency in operating systems, basic networking knowledge, and familiarity with troubleshooting hardware and software issues. Good communication and customer service skills are also essential for assisting users remotely.
Typically, you need a high school diploma or equivalent, but an associate degree in computer science or a related field can be advantageous. Relevant certifications, such as CompTIA A+ or ITIL, are also beneficial for entry-level positions.
Responsibilities include providing technical support via phone, email, or chat, troubleshooting hardware and software problems, assisting users with installation and configuration, documenting issues and solutions, and escalating complex issues to senior technicians.
Benefits include flexible working hours, the ability to work from home, the chance to gain experience in IT support, and potential for career advancement to higher technical roles. You'll also have the opportunity to work with various technologies and develop valuable skills.