Customer Success Manager
2 days ago
Description
• 12twenty is seeking a highly motivated and knowledgeable Customer Success Manager to support university partnerships. • Responsible for relationship management and maximizing the platform's use. • Lead webinars, facilitate 1:1 sessions, and create educational content to support partners.
Requirements
• Familiarity with career centers, ABA/NALP reporting, recruitment timelines, and On-Campus Interviews (OCI). • Experience in customer success, account management, or career services support. • Strong presentation, relationship management, and content creation skills.
Benefits
• Competitive salary • Generous PTO policy • Full benefits, including 401(k) • Regular team happy hours and activities • Remote work flexibility
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