Account Manager

20 hours ago

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1840 & Company

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1840 & Company is a global provider of outsourcing and staffing services, offering specialized talent and team solutions. They offer recruitment process outsourcing and workforce management, catering to industries such as healthcare, real estate, finance, IT, retail, and telecommunications. The company operates with a vast network across over 150 countries, supporting clients with remote teams, payroll, compliance, and business insurance. Their services ensure effective management of remote workforces and streamlined hiring processes, focusing on cost savings and quick scaling for businesses worldwide.

Call Center • Contact Center • Offshore • Nearshore • Onshore

1001 - 5000 employees

Founded 1840

🎯 Recruitment

👥 HR Tech

🏢 Enterprise

📋 Description

• We are seeking remote Account Manager to join our team.

🎯 Requirements

• Minimum 2- 3 years of sales, account management, and customer service experience • Excellent written, verbal, and interpersonal communication skills in English (C1 Level). • Ability to communicate and hold a conversation with decision-makers. • Preferably from a wholesale distribution, retail, and/or manufacturing background (with over 1000 sku's). • Experience with Business-to-Business sales; Retail sales experience is plus. • Capacity to sell wholesale physical products. • Proven track record of cold calling to acquire new business. • Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients. • Extremely well organized and detailed oriented with excellent time management in a fast-paced work environment. • Ability to develop in-depth knowledge about products and markets. • Proficient in Microsoft Office. • The candidate must be amenable to use Teramind

🏖️ Benefits

• Cold calling to proactively pursue new prospects to grow the customer base. • Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts. • Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities. • Meet all sales objectives and handle all aspects of completing a sale including paperwork. • Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports. • Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations. • Managing and understand each customer’s needs to build strong long-term relationships. • Maintain long-term relationship with customers. • Consistent communication with long-term customers. • Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting). • Coordinating in-store sales training with vendors and customers. • Attend vendor training to increase product knowledge. • Deliver ongoing exceptional customer service with your accounts.